Terms and Conditions
1. Introduction
aitherapy is an AI-powered Mental Health Companion designed to support and guide you through your mental health journey. By accessing or using our software, you agree to be bound by these Terms and Conditions (T&C) and our Privacy Policy. If you do not agree with any part of these terms, please do not use our software.
2. Use of Software
aitherapy provides mental health support through AI-driven conversations, exercises, and resources. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
3. User Responsibilities
Users must provide accurate and complete information about themselves as required by the software's registration process and maintain the confidentiality of their account and password. Users agree to use aitherapy for personal, non-commercial use only.
4. Privacy and Data Protection
We are committed to protecting your privacy and personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using aitherapy, you consent to the data practices described in our Privacy Policy.
BY AGREEING TO THIS AGREEMENT AND/OR BY USING THE PLATFORM, YOU ARE ALSO AGREEING TO THE TERMS OF THE PRIVACY POLICY. THE PRIVACY POLICY IS INCORPORATED INTO AND DEEMED A PART OF THIS AGREEMENT. THE SAME RULES THAT APPLY REGARDING CHANGES AND REVISIONS OF THIS AGREEMENT ALSO APPLY TO CHANGES AND REVISIONS OF THE PRIVACY POLICY.
5. Intellectual Property Rights
All intellectual property rights in the software and its content, including texts, graphics, logos, and software code, are owned by us or our licensors. You may not use, copy, modify, or distribute any content without our express written permission.
6. Disclaimers
aitherapy is provided on an "as is" and "as available" basis. We do not warrant the completeness, reliability, or accuracy of the software or its content. We disclaim all warranties, express or implied, including those of merchantability and fitness for a particular purpose.
IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING HARMING YOURSELF OR OTHERS OR IF YOU FEEL THAT ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL YOUR LOCAL EMERGENCY SERVICES NUMBER AND NOTIFY THE RELEVANT AUTHORITIES THE PLATFORM IS NOT DESIGNED FOR USE IN ANY OF THE AFOREMENTIONED CASES AND THE THERAPISTS CANNOT PROVIDE THE ASSISTANCE REQUIRED IN ANY OF THE AFOREMENTIONED CASES. THE PLATFORM IS NOT INTENDED FOR THE PROVISION OF CLINICAL DIAGNOSIS REQUIRING AN IN-PERSON EVALUATION AND YOU SHOULD NOT USE IT IF YOU NEED ANY OFFICIAL DOCUMENTATION OR APPROVALS FOR PURPOSES SUCH AS, BUT NOT LIMITED TO, COURT-ORDERED THERAPY OR EMOTIONAL SERVICE DOG CERTIFICATION. IT IS ALSO NOT INTENDED FOR ANY INFORMATION REGARDING WHICH DRUGS OR MEDICAL TREATMENT MAY BE APPROPRIATE FOR YOU, AND YOU SHOULD DISREGARD ANY SUCH ADVICE IF DELIVERED THROUGH THE PLATFORM. DO NOT DISREGARD, AVOID, OR DELAY IN OBTAINING IN-PERSON CARE FROM YOUR DOCTOR OR OTHER QUALIFIED PROFESSIONAL BECAUSE OF INFORMATION OR ADVICE YOU RECEIVED THROUGH THE PLATFORM.
7. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the software.
8. Amendments to Terms and Conditions
We reserve the right to modify these T&C at any time. We will provide notice of any significant changes by posting the new T&C on our software. Your continued use of aitherapy after such changes will constitute your acceptance of the new T&C.
9. Governing Law
These T&C shall be governed by and construed in accordance with the laws of the jurisdiction without giving effect to any principles of conflicts of law.
10. User Feedback and Communication
Users can provide feedback for the improvement of the aitherapy software. All feedback provided by users can be used for the development and enhancement of the software. Users can directly communicate with us regarding any issues, suggestions, or concerns related to the software.
11. Third-Party Links
aitherapy may contain links to third-party websites that are made available to users. We have no control over the content of these websites and do not assume any responsibility for their privacy policies or practices. Users should exercise caution when accessing these sites.
12. Account Suspension and Termination
aitherapy reserves the right to temporarily suspend or permanently terminate user accounts without prior notice if it determines that users have violated these Terms and Conditions or any applicable law.
13. Membership and Money-Back Guarantee
Subscribers may request a refund at any time during their subscription period if they are dissatisfied with our services. Refunds will be prorated based on the unused portion of the subscription period at the time of the request. To initiate a refund, please contact our support team with your account details and the reason for the request. Refunds are processed promptly and issued to the original payment method. This guarantee applies only to subscription fees. aitherapy reserves the right to modify this policy at any time.
14. Software Updates
aitherapy may perform updates and changes from time to time to enhance user experience and increase the security of the software. Users are encouraged to use the most current version of aitherapy. Updates may be performed automatically or with user consent.
15. Usage Restrictions
Users may not use the software for illegal purposes or engage in behavior that could disrupt or restrict others' use. This includes hacking the software, spreading viruses, or malware.
16. Trademarks
The aitherapy name, logo, and other marks within the software are the property of their respective owners, and no rights, licenses, or permissions are granted in relation to these documents.
17. Termination
Users may terminate their use of the aitherapy software at any time for any reason. aitherapy reserves the right to terminate user accounts if they violate these Terms and Conditions.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us.
